Thank you for purchasing a Thermaltake product, we guarantee that the product is fully tested before shipment. However, we know sometimes things with unexpected may happen. Please fill out the form with your technical questions about Thermaltake Xpressar™, you will get immediately help from Thermaltake’s highest level support technicians to efficiently resolve any technical issues. However, to solve your problem before contacting Thermaltake, we recommend you to find FAQ area in advance before filling the form.